We try and make the experience as best as possible by using or making the best software for the servers. Sometimes, however, the software encounters some sort of bug and you do not receive your benefits that you paid for with your money. If this is ever the case, simply post here with the following format and someone will contact you via forum PM or over Steam to resolve the situation for you.
Format:
Steam Name:
Steam ID:
In-Game Name:
Date and Time of Donation (m/d/y - hour/minute):
Any More Info You Could Include? (Do not include private stuff like your email or anything. We will go over this in a personal chat.):
